Tuesday, December 27, 2011

Syndicate Feedback - 12.27.11

We have received an excellent client email, commenting on a member of our Wisconsin team: Rob Heesacker.

"I just wanted to pass along to you comments received from a claim that Rob Heesacker went out on this week.  First I assigned the loss out to Rob on Monday and he inspected the same day and I have already received his report.   No hail damage was found to the residence and I phoned the insured this morning to follow up with him to see if he had any questions. He said he wanted to comment at how professional and knowledgeable Rob was. He said Rob took him up on the roof and pointed out what hail damage would look like and what his findings were. He said Rob took a lot of time with him and was very thorough. He could not say enough good things about Rob..."

Outstanding service - Great job, Rob!

Every Claim, Every Time!

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