A Smooth Claims Experience

Claims Journal has released a great article on great ways to communicate with policyholders during the claims process: 

A Smooth Claims Experience Starts with Appropriate Customer Expectations 

Every Claim Every Time

Syndicate Feedback - 6.6.14

Today, our office received excellent feedback from a very happy client regarding our Michigan adjuster, Michelle Colbert. The following comments were taken from the email:

"Michelle Colbert was assigned a claim on June 4th, inspected the 5th, and has an estimate to me on the 6th! I called the insured, they were happy with the result, a hug THANKS to her for making my life easier!"

Very nice, Michelle. Great job!

Every Claim Every Time!

Syndicate Spotlight - June 2014

Wade Snyder is a field adjuster based in Iowa, and he has been a Syndicate team member for three years. While in middle and high school, Wade worked for a plumbing company; stocking trucks and assisting plumbers on-site.

Graduating early from high school, Wade transitioned to a full-time plumber position. Wanting to diversify his knowledge, he would later move on to become a remodeling contractor. This move would eventually introduce Wade to the world of insurance adjusting.

Wade is an avid outdoorsman with two daughters, Brooklynn and Kinley. He enjoys teaching his daughters important lessons about life and nature. He claims that both of his girls know more about hunting and fishing than most boys, and they are not afraid to get their hands dirty. If any child is interested in the learning more about the outdoors, Wade is willing to work with them and share his knowledge. He often has the children of family and friends join him while checking trap lines, and he's not sure who enjoys it more!

Wade truly enjoys the freedom of being an independent adjuster. It allows him time to pursue his passions of raising his daughters, camping, kayaking, fishing, ice fishing, hunting, and trapping. As we can see, Wade likes to stay busy. 

We are very lucky to have Wade Snyder on our team!

Every Claim Every Time!

Syndicate Feedback - 5.30.14

This week, we have received great feedback regarding our Pennsylvania adjuster, Scott Dean. Following a recent inspection, Scott's attention to detail has proven to be instrumental in this claim. Our client was very appreciative of his work, leaving the comments below.

Scott Dean, Field Adjuster - "Management was complimentary of [Scott Dean's] reporting. Thank you."

Thank you, Scott. Keep up the great work!

Every Claim Every Time!

Claims Adjusting: The Past, Present and Future

A great write-up over the past, present and future of claims adjusting: 

Read the article here - ProperyCasualty360.com

Every Claim Every Time!

Syndicate Feedback - 4.21.14

This morning, our office received excellent feedback regarding SYNDI-CAT Adjuster, Aaron Berkowitz. We quickly learned that our client partner had received a phone call from a very satisfied policyholder, following a recent inspection. The insured could not have been more pleased with the service, and she continued to rave about Aaron's professionalism and helpful nature. 

Thank you, Aaron! Great job!

Every Claim Every Time!

Only three weeks away!

Only three weeks away! The 2014 SYNDI-CAT Catastrophe Conference is being held on March 20-21 in Indianapolis. Hurry, spots are going fast - sign up today!